Smart Consumer App - Privacy and Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy.

This policy describes:

1. The types of information that we may collect from you when you access or use our mobile app, and

2. Our practices for collecting, using, maintaining, protecting and disclosing that information.

By accessing or using our mobile app, you agree to this privacy policy. This policy may change from time to time, your continued use of our app after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Personally Identifiable Information.

We do not collect any personally identifiable information when you download and install our app. We may use some Non-personal identification information, which may include the type of your phone and technical information about Users means of connection to our apps, such as the versions of phone model and other similar information to serve you better.

However, Smart Consumer app may collect personally identifiable information, such as your name and email address if you enter these in our mobile applications when you submit a consumer compliant or if you request us to contact you. We may gather additional personal or non-personal information in the future. This information may be shared with third-parties such as GS1 India, concerned brand owner or the Ministry of Consumer Affairs, Govt. of India.

Location-Based Services.

In order to fully function, the Smart Consumer requires precise information about the location of your mobile device. For example, this location information is used to provide a map in the Licensed Application detailing your geographic location when you scan an item. On first launch, Smart Consumer will request permission to use location data. At any time, you may enable or disable location based tracking by accessing the Settings pane and toggling the checkmark for the option labelled "Use location data". To provide location-based features of the application, Smart Consumer may collect, use and share precise location data, including the geographic location of your mobile device. If you disallow the application's access to such location information, the Application may not be fully functional. We may review the aggregate location data of our customers to improve our services and refine our marketing strategies.

Access to camera.

In order to fully function, the Smart Consumer app will need to access your Camera to scan barcode images.


The Licensed Application may include links to other applications or sites. This Privacy Policy applies to the Licensed Application only. Any information you submit to linked sites or other applications will be subject to the privacy policies of those sites or applications, if any. You should review those policies carefully before providing any information to these linked sites or applications.


Smart Consumer undertakes practical and reasonable steps to protect information from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. Information that we collect resides on servers operated by Smart Consumer and is accessible only to personnel who, by virtue of their duties, are required to have access and have been trained in, and tasked with, the observance of the principles embodied in this Privacy Policy.

Changes to Privacy Policy.

Should we decide to change this Privacy Policy, we will update it with the release or update of the Licensed Application on Android store or Apple Store so that you will always know what Personal Information we gather, how we might use it, and whether we will disclose it to anyone. Unless you opt out of receiving Announcement Emails from us, we may also notify you by email of changes to this Privacy Policy.